Terms of Service

Last updated: 19 October 2026

1. Acceptance of these terms

By using myhomeassociation.com (the "Website"), you agree to these terms. If you do not agree, please do not use the Website.

These terms cover the public marketing Website only. Use of a resident platform, and any paid subscription, is governed by a separate agreement and by the terms shown on that platform.

2. About the Website and who we are

The Website is operated by MyHomeAssociation, based in Accra, Ghana (a product of Fairbanks Consulting). It gives information about our platform for residential estates and apartment buildings, and lets you contact us, book a demo or ask to get started.

3. Using the Website

You agree to use the Website lawfully and in good faith. You must not:

  • Use the Website in a way that breaks any law or the rights of others.
  • Try to gain unauthorised access to the Website, its servers or any connected system.
  • Interfere with or disrupt the Website or introduce harmful code.
  • Copy or collect content from the Website in bulk by automated means.
  • Submit information through our forms that you know to be false or that belongs to someone else without their permission.

We may suspend or restrict access to the Website at any time, for example to maintain it or to respond to misuse.

4. Enquiries, demos and the Get Started form

Sending an enquiry, booking a demo or submitting the Get Started form does not create a contract and does not commit either side to anything. If you go ahead, we will agree on the plan, the fees and the other terms with you in writing.

If you contact us on behalf of an estate, association or building, you confirm that you are authorised to do so and that the information you give us is accurate. How we handle your information is explained in our Privacy Policy.

5. Pricing and service information

Prices and plan details on the Website are a guide. They may change and are not an offer. We confirm the exact fees for your property in writing before you commit. Taxes are not included.

Some features described on the Website, including online payment from the resident portal, are being rolled out and may not yet be available for every property. We will tell you what is available for yours before you sign.

6. Intellectual property

The Website, including its text, design, graphics, logos and the MyHomeAssociation name, belongs to us or is used with permission. You may view the Website, link to it, and print or share pages for your own or your committee's evaluation. You may not copy, adapt or reuse our content for commercial purposes without our written permission.

7. Third-party services and links

The Website uses third-party services, such as Calendly for booking demos, and may link to other websites. We do not control those services or sites and are not responsible for their content or practices. Their own terms and privacy policies apply when you use them.

8. Disclaimers

The Website is provided "as is" and "as available". We take care to keep it accurate and up to date, but we do not guarantee that it is complete, error free or always available.

The content is general information about our platform. It is not legal, financial, accounting or property management advice. Decisions about how your association or property is run remain yours, and you should take professional advice where appropriate.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect or consequential loss, or for any loss arising from your use of, or inability to use, the Website. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the laws of Ghana.

10. Resident platform and subscription agreements

These terms do not cover the resident platform or any paid subscription. A subscription is governed by a separate written agreement between MyHomeAssociation and the estate, association or building. If that agreement conflicts with these terms, the agreement applies to the platform and the service. Residents who log in to their estate's platform use it under the terms shown there.

11. Governing law

These terms are governed by the laws of Ghana, and the courts of Ghana have jurisdiction over any dispute about them.

12. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top of the page shows when they last changed. By continuing to use the Website after a change, you accept the updated terms.

13. Contact us

For questions about these terms, contact: